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Support

Having trouble with Charlie Charlie? Check the FAQ below or send us a message.

Frequently Asked Questions

The app crashes on launch

Try closing the app completely and reopening it. If the issue persists, make sure your device is running the latest iOS version and try reinstalling the app.

Charlie doesn't hear my question

Make sure you've granted microphone permission to the app in Settings > Charlie Charlie > Microphone. Also check that your device is not in Silent mode and that no other app is using the microphone.

How do I remove ads?

Currently, Charlie Charlie is a free ad-supported game. A premium ad-free option may be available in a future update.

Is this game real?

Charlie Charlie is designed for entertainment purposes only. The game does not provide real supernatural or paranormal experiences. All responses are randomly generated for fun.

The app is using too much battery

The game uses voice recognition, animations, and haptics which can consume battery. Try reducing screen brightness or closing other apps in the background.

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